We booked our venue back in jan 2010 & now they have told us one of the rooms for our evening reception has been double booked we are 25 days away from the wedding & are holding both the ceremony & the reception in one place! Any Ideas on where we stand legally?

3 Liz, Wilkie

Comments

  • If the venue has an outdoor space maybe you should try insisting they provide you with a marquee for your reception?

    • Caroline Donaldson-Sinclair
    • 10 September 2012
    • Reply
  • I am not a lawyer, but I looked at my contract and it states that your booking is CONFIRMED as soon as you pay your deposit and sign your contract. Hence if you booked your event before the other client then the rooms are exclusively yours. If I were you I would find out when the other client booked their event and which member of staff booked the event. I would say that if you are unhappy bring it to their attention now, so that this matter can be resolved immediately. Venues know that word of mouth can be damaging to their business, so I can only assume that they will want to sort this issue out as discreetly as possible. I hope that this advice helps you.

    • Chrissie Clark
    • 10 September 2012
    • Reply
  • I would be demanding that the venue find either yourself or the other party (who ever booked last) another venue. And for them to cover the costs.

    • Liza Ormrod
    • 10 December 2012
    • Reply

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